As we continue to monitor the situation with the COVID-19 pandemic, We at Sun Africa Hotels care about your experience with us and would like to assure you that your safety and comfort remain our highest priority. Our thoughts are with those who are affected by this virus and those who are caring for them. We have therefore taken measures to ensure every guest comfort and experience is in line with the Ministry of Health laid out protocols and procedural guidelines to ensure a healthy and safe environment for our guests and employees. By ensuring that your well-being is prioritized without compromising on the guest experience, our commitment is to further enhance our existing operational standards. It builds on existing protocols and complements exhaustive mandatory preventive measures by the Ministry of Health and the World Health Organization(WHO). These have been rolled out in all our properties across the country.
In line with these protocols, we have made all the necessary adjustments to ensure social and safe distancing is in place with enhanced standards of cleanliness, appropriate temperature checks, and frequent sanitization of high contact points on regular basis. Social distancing will be observed for interactions between guests and employees. Enhanced food protocols will be adhered to when preparing meals for our guests. Regular use of the recommended Personal Protective gear and equipment to ensure the health and safety of guests and employees. Below is an outline of all the protocols that we shall observe. We value our guests and look forward to hosting you at Sun Africa Hotels.
With Best Regards,
Wajira K. Perera
Group General Manager